Billing/Insurance/Policies
Gesik Physical Therapy participates with most insurance plans. Please contact our office prior to your appointment to ensure that we accept your insurance. We will gladly file claims on your behalf, however, you are ultimately responsible for your account balance. For questions regarding billing please contact the clinic at 808-734-0010.
REFERRALS –Most insurance plans require that you obtain a referral for your visit to be covered by your insurance provider. Some require a referral from your primary care provider in order for your visit to be covered. Failure to obtain the necessary referrals may lead to your visits being denied and as a result you being responsible for the entire balance.
CO-PAYS/PAYMENT - We ask that you remit payment for any applicable co-payments, deductibles, or co-insurance amounts at the time of service. Once your insurance carrier has processed your claim, any outstanding balance not collected at the time of service will be billed to you.
If you do not have any insurance coverage, or if there is a question of whether or not your insurance carrier will cover your visit, our in-office rate for cash patients is $130.00 (plus tax).
If you do have an outstanding balance due, we would appreciate your prompt payment in full. We do send routine statements monthly if incremental payments are necessary.
DELINQUENT ACCOUNTS - If multiple attempts to collect payment from you are unsuccessful, we reserve the right to turn your balance over to a collection agency. In addition to the balance due, you will also be responsible for any legal or collection agency fees due.
RETURNED CHECKS – A $20.00 fee will be assessed for each check returned for insufficient funds.
We do not participate with HMSA-HMO HAWAII HEALTH PARTNERS, KAISER, QUEST.
FAQ's- Read Here.
REFERRALS –Most insurance plans require that you obtain a referral for your visit to be covered by your insurance provider. Some require a referral from your primary care provider in order for your visit to be covered. Failure to obtain the necessary referrals may lead to your visits being denied and as a result you being responsible for the entire balance.
CO-PAYS/PAYMENT - We ask that you remit payment for any applicable co-payments, deductibles, or co-insurance amounts at the time of service. Once your insurance carrier has processed your claim, any outstanding balance not collected at the time of service will be billed to you.
If you do not have any insurance coverage, or if there is a question of whether or not your insurance carrier will cover your visit, our in-office rate for cash patients is $130.00 (plus tax).
If you do have an outstanding balance due, we would appreciate your prompt payment in full. We do send routine statements monthly if incremental payments are necessary.
DELINQUENT ACCOUNTS - If multiple attempts to collect payment from you are unsuccessful, we reserve the right to turn your balance over to a collection agency. In addition to the balance due, you will also be responsible for any legal or collection agency fees due.
RETURNED CHECKS – A $20.00 fee will be assessed for each check returned for insufficient funds.
We do not participate with HMSA-HMO HAWAII HEALTH PARTNERS, KAISER, QUEST.
FAQ's- Read Here.
CANCELLATION POLICY - If it is necessary to cancel your appointment, we kindly ask that you give us at least 24 hours notice so that the appointment may be reallocated to someone who is in urgent need of treatment. Failure to do so may result in a $40.00 No-Show fee.
NO SHOW POLICY – If you miss your appointment and fail to call us, we will consider this a “No Show” and it will be documented in your chart. A $40.00 No Show fee may also be assessed. Repeated "No Shows" may result in a temporary suspension of services.
AUTHORIZATION TO RELEASE MEDICAL INFORMATION – In order for us to discuss your medical or billing information with members of your family or others that you may designate, we must receive your authorization prior to doing so.
NO SHOW POLICY – If you miss your appointment and fail to call us, we will consider this a “No Show” and it will be documented in your chart. A $40.00 No Show fee may also be assessed. Repeated "No Shows" may result in a temporary suspension of services.
AUTHORIZATION TO RELEASE MEDICAL INFORMATION – In order for us to discuss your medical or billing information with members of your family or others that you may designate, we must receive your authorization prior to doing so.
